No. I hope she/he does fix our problem instead of keeping us up to date. If its fixed, we'll notice it right away. If he/she posts here the progress, he/she isnt working on the problem. And that aint what you disire. Sometimes admins anounce the original cause, but in that case the cause is solved so there is no way of pointing out. Im not deep into ICT, but MAYBE admin is testing a sollution before implementing. I understand you are frusted and want answers, but obvious its not that simple. I stronly believe admins, evenso like you, wanna help people informing.
Tip: ad a temp message and gmail in your signature.