Results 1 to 6 of 6

Thread: DNX520VBT navi problems

  1. #1
    wolfjohny is offline Corporal
    Join Date
    May 2011
    Posts
    23
    Thanks
    7
    Thanked 0 Times in 0 Posts

    DNX520VBT navi problems

    Hello


    I have received DNX520VBT with some navigation problems on it.

    The problem is next:

    It turns on just fine, and when I press the NAV button it just goes black. LIKE THIS

    And I can't do nothing more about NAV. If I try to set it up it just goes to same black screen.

    What I found out is two things and I need your help about that.

    1. What is this "lock" image on this setup, what does it stands for, is it possible that navigation is locked or something like that. IMAGE

    2. The man who bring it to me said that there were done some modifications on the device. Some amateur tried to put languages on it and after installing new languages device worked for a short while and problem appeared.

    what I did:

    Reset the device few times, no results.

    Tried to connect device to PC, not possible, PC does nothing. Like there is no signal from the device. It happens nothing. I tried to connect it turned on and off and in test mode everything...no signs on pc.


    Any ideas?

    Thank you very much.

  2. #2
    gazo is offline Global Moderator
    Join Date
    May 2010
    Posts
    5,630
    Thanks
    14
    Thanked 2,504 Times in 161 Posts

    Re: DNX520VBT navi problems

    You cannot do anything about it yourself unless you have access to Kenwood specialized software.
    The unit must be reflashed by an authorized Kenwood repair shop
    All questions should be directed through the forum
    Private messages will be disregarded

  3. #3
    wolfjohny is offline Corporal
    Join Date
    May 2011
    Posts
    23
    Thanks
    7
    Thanked 0 Times in 0 Posts

    Re: DNX520VBT navi problems

    Quote Originally Posted by gazo View Post
    You cannot do anything about it yourself unless you have access to Kenwood specialized software.
    The unit must be reflashed by an authorized Kenwood repair shop
    So...I called the official Kenwood repair shop and they said that it's hard to reflash it because it's garmin inside of kenwood and that is completely different company.Anyway...thanks for your help Gazo. I would be still resetting the unit and trying to fix it.

  4. #4
    pajser's Avatar
    pajser is offline Corporal
    Join Date
    May 2010
    Location
    CROATIA,SPLIT
    Posts
    29
    Thanks
    6
    Thanked 2 Times in 1 Post

    Re: DNX520VBT navi problems

    where do you call,what official repair shop?!

  5. #5
    gazo is offline Global Moderator
    Join Date
    May 2010
    Posts
    5,630
    Thanks
    14
    Thanked 2,504 Times in 161 Posts

    Re: DNX520VBT navi problems

    There must be dozens around that have earned themselves a title "Authorized Kenwood repair centre"
    And do not let them tell you that the navigation is a Garmin responsibility. It's Kenwood that made that damned no good box!
    All questions should be directed through the forum
    Private messages will be disregarded

  6. #6
    Join Date
    May 2012
    Posts
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: DNX520VBT navi problems

    Hi everyone!

    I have a problem with my kenwood dnx 7260bt and im out of options what to do.... really need your help guys..

    I did all updates on my kenwood, bluetooth, firmware itself, and navigation, after that i put new maps 2012.40 via USB and everything was working fine until one day...

    Almost forgot to mention, i ringed garmin and they gave me that 25 digit code to activate traffic i think its TMC or something like that.

    When you turn unit on and press NAV button it says loading maps after that it changes to some disclaimer info then blinks and starts all over again, loading maps, disclaimer and blinks again. The garmin itself dont wanna turn on, apart this everything works as it should. Music, videos, rear camera, tel and etc... Except that stupid sat nav!

    Tryed updating software again, dont work, tryed USB again, looses connection after 5 seconds.

    I pulled out unit, opened it and tryed to have a look inside, touched connections to make sure all of them in, after that put it back in and sat nav tryed to load itself, it was showing aquerring sattelites the white screen came on where you need to press AGREE, but thats it, it stuck on that one. Then did RESET and same story again, loading maps disclaimer and blinks...

    I ringed kenwood and they said NAV board probably faulty. But i dont really believe it because ive seen it came on for a bit, i think it something to do with software. But how can i reinstall when garmin doesnt load?

    Tryed to put maps on SD still no joy..

    Maybe someone experienced something similar? Or can give me some advice on it? Would be appreciated. Thank you!