I have had my Kenwood unit for some time and on the screen Garmin "reminded" me that my CN Europe map was out of date and recommended that I update the map. I went onto the Garmin site on 25 March and saw that the price was about £79 so decided to go ahead. Within a few days the map arrived on an SD card (CN Europe NT 2011) and I assumed it would update the internal maps in my unit (just like the regular firmware updates I receive). But it doesn't! The website never said this but you have to leave the new SD card in the unit. So now instead of taking 16.1 seconds from start-up to the "warning" screen it now takes 37.5 secs. And in 1 out of 3 times the SD card data doesn't load and the "old" built-in map loads.
Therefore under the UK Distance Selling Regulations I have a right to cancel this sale and be refunded the money for the transaction. I have given notice that I wish to exercise that right and return the card to Garmin for a full refund. I feel that it should have been made clear on the website that this SD card does not “update” the maps but “replaces” the built-in map.
And to add insult to injury this weekend (6 days after receiving the CN Europe NT 2011 card) Gramin now has the CN Europe NT 2012 on their site!
The maps are always bigger and some devices don't have enough space to store the full map, so they just sell an unique product for all models -a SD Card with the map + the code to unlock. It is strange because some Kenwood even can't read the new Eurpe full Map because bigger than 2GB, you have less problem having the map here in garmin section and update by yourself connecting the Kenwood with a laptop using the rear usb and selecting mass storage, than browse inside the Garmin folder and replace the old gmapprom.img with the new one downloaded here.
The sd card updates have been a white lie for years from Kenwood. They don't update a damn thing. Starting with the 2011 units (80 series), they should be able to be updated internally. Not a known fact yet as updates are yet to be released to my knowledge. The DNX7260 can use the full Europe map installed on an SD card. You can copy (replace is a better word) maps to the 7260's internal memory using the mini usb port on the back of the headunit and a laptop. However space is limited internally. You won't be able to use the full map.
And SD maps not loading correctly everytime is an issue with many of the Kenwood units. That is why many of us install the maps internally. Not sure if it is permitted on the forum but you will find hacks, mods and much info on the Kenwood/Garmin units on http://www.kenwoodforums.com
Last edited by agoattamer; 17th April 2012 at 21:01.