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Thread: Warning about trioffer.com

  1. #1
    kruuth is offline Corporal
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    Warning about trioffer.com

    In case anyone is thinking about ordering from trioffer.com, I think you should know how these folks operate:

    I ordered model CVSET-A5401 at the beginning of June. When it didn't show up when they said it did, their representative told me that they had to delay shipment for 4 days because of a holiday there in China. When it finally did show up, It was the wrong unit(XD-7258). When I contacted them again they assured me this was a newer, better unit and to use it instead. The new unit didn't have the resolution promised, nor was it dual zone, but, it was 2 years old. The company promised me that they would look into this and that the manufacturer assured them this was not the case. When I sent them pictures, and even a video demonstrating that the unit didn't perform as advertised they told me that my maps were "obviously" wrong. I sent them a map and they came back and said that they needed a map "in either PDF or XLS format". When I told them that those weren't map formats and had a friend of mine that speaks Chinese contact them directly they turned verbally abusive with her to the point that she hung up the phone visibly shaken. I contacted them again asking if/when they would be fixing this, and they finally said "just use it".

    Beware dealing with them, they have no interest in fixing problems and they're running a bait-and-switch operation. The only chance you have of ever getting your money back is to try doing a charge back on your credit card.

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    Re: Warning about trioffer.com

    Hi ,friend.

    Last week,i bought a DVD from Trioffer.com.But it is not worse than yours.The product is in good condition.Though i meet some difficulty question,the tioffer help me to solve the question.
    Next time,i will also buy from them.

  3. #3
    kruuth is offline Corporal
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    Re: Warning about trioffer.com

    What did you order and when please? You type exactly like the guy I deal with that tried to rip me off, all the way down to the "hello friend" part. I'm delighted to post the chat transcripts of the entire thing, which I still have. It's interesting that the only post you have is a reply to this one.

    Oh, I did finally get some support from them, AFTER I got my money back. Their whole argument was "yeah, I know I tried to rip you off and we lied to you the whole time but things worked out didn't they?"

  4. #4
    Louisiana is offline Private
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    Re: Warning about trioffer.com

    LOL now thats funny

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