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Thread: LIVE services problem

  1. #1
    dezmond is offline Lance Corporal
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    LIVE services problem

    Hi folks,

    I'm having problems with my Go 750 Live and TomTom support have been pretty useless so far, so I'm wondering if anyone else has the same problem here.

    I've used the Live services for the 30-day trial and it worked fine. Then I've patched ttsystem and updated the maps from here, and I bought a 12-month subscription for Live services. Now I'm getting Error code: 1001 reported whenever I try to access Live services.

    Is it possible that Live services don't work with a patched tomtom?

    I've been asked to do a factory reset by tt support which has done nothing to help, but now it's lost my account information and my favourites.

    Surely I can't be the only person on these forums using Live services

    Any help or suggestions would be more than welcome!

  2. #2
    dezmond is offline Lance Corporal
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    Re: LIVE services problem

    Here's the strange thing, live services work perfectly when operated from Tomtom Home via USB. But when using the device normally they don't work?!

    Does TT Home connect using my PC's internet connection? Is it possible that there is really something wrong with the SIM card?

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