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Thread: Information needed when asking for help

  1. #1
    jarkita's Avatar
    jarkita is offline Captain
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    Lightbulb Information needed when asking for help

    It will help all of us if you give us as much information as you can when asking for help. Absolute minimum should be (this is an example, use your own data):

    Device Type Go720
    (found on label underneath or in ttgo.bif)

    Serial Number M6****G*****
    1st 2 characters & letter break ONLY
    (also found on label underneath or in ttgo.bif)

    Current App 8351.9982
    (referred to as navcore, found in Show Version screen & ttgo.bif)

    Current Bootloader 5.5128
    (found in Show Version screen & ttgo.bif)

    Current Map Western Europe 830.2306
    (name followed by version numbers)

    It may also be helpful/relevent to specify Home version (2.4/2.5, etc) and/or PC OS (XP/Vista/7) where appropriate.

    Asking for help with requests like this following example stand a much better chance of being answered quick and correct:

    Go720
    M6****G*****
    8351.9982
    5.5128
    Western Europe 830.2306

    How do I get ALG to work on my tomtom?


    All credits to terrytpot

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